Community Liaison Service

High Street, Pettistree

Development at High Street, Pettistree

As you may be aware, planning permission was granted by East Suffolk Council in June 2021 for a development at High Street, Pettistree.

The development will consist of 129 new homes and will range from one-bedroom apartments to four-bedroom houses. 45 of the homes will be Affordable Homes, including rented and shared ownership which will be delivered in partnership with a housing association. There are also 7 self-build plots that will be made available for purchase during the course of the development. The final masterplan for the site is shown below:

The development is being built by Hopkins Homes, one of the largest independent house builders in East Anglia. We pride ourselves on the quality of the homes we create and the strength of our links with the local community.

Work will start on site this month. The show home is expected to be completed in September 2022.

Frequently Asked Questions

Q: How can I get in touch with the site team?

We have created a Community Liaison Service so you can ask questions or raise any concerns relating to our work or our contractors. This service is handled by Athene Communications and we are required to inform you that your data (name and contact details if provided) will be stored for the sole purpose of responding to your query. Athene will respond directly to you, and where appropriate, investigate matters on site.

You can make contact by emailing [email protected] or by calling our Freephone number 0800 0352874. This is an answer phone service, which is checked regularly on weekdays.

Q: Will I be affected by construction on site?

There is no doubting the need for new homes – both nationally and locally – but we do also appreciate that building houses can cause some disruption to local people through construction noise and traffic. We are committed to keeping such disruption to a minimum.

Q: What times will work take place on site?

Working hours approved by East Suffolk Council are:

  • 07:30am – 6.00pm Monday to Friday
  • 08:00am – 1.00pm Saturday

Deliveries and collections

  • 08:00am – 4:30pm Monday to Friday
  • 08:00 am – 12:00pm Saturday

No works shall be carried out on Sundays or Public Holidays.

Please be aware that our construction teams often arrive shortly before these times but are aware of the site working hours.

Q: What impact will the construction have on local traffic?

We understand the construction period will result in more vehicles using the road, however we will endeavour to keep the disruption to a minimum. We regularly inspect site entrances to minimise mud and dust, and will clean when required.

If you see anything that you feel needs to be addressed, please contact us by emailing [email protected] or by calling the Freephone number: 0800 0352 874 so that we can investigate this for you.

Q: Flooding and drainage concerns.

As part the of planning and technical design process, Hopkins Homes has undertaken detailed assessments of flood risk and consulted with the Lead Local Flood Authority and Anglian Water. The works undertaken as part of the development have been approved by the relevant bodies to ensure that the development does not have a detrimental impact on the current infrastructure and risks of flooding have been addressed.

Q: Noise complaints (generators, etc.)

We do our best to keep disruption to a minimum, though our construction will unavoidably cause some noise. If at any point you feel that the noise is on-going outside of our standard working hours please get in touch with us via [email protected] or by calling the Freephone number: 0800 0352 874 and we will look into this.

Q: I would potentially like to buy one of the properties on this development – who should I contact?

Our community liaison service is focused on acknowledging and addressing enquiries and concerns relating to the construction of the development. If you are interested in purchasing a new home please register your interest on our Wickham Gate Development Page.