Working at Hopkins Homes is rewarding, engaging and offers you plenty of opportunity for progression. While the work is often challenging, you will always feel part of a team that’s pulling together to deliver something truly special.
At Hopkins Homes, we recognise that a diverse business will attract the best talent, which in turn ensures we are able to offer exceptional quality to our customers. We wish to ensure that not only do we attract talent from a diverse talent pool, but that Hopkins Homes is a place where all talented individuals enjoy working and can develop.
As a business we are committed to fostering an equal, diverse and inclusive working environment in which all individuals are able to make the best use of their skills, free from discrimination, harassment or limitations, and in which all decisions are based on merit.
If you would like to speak to us about making a reasonable adjustment or alternative formats in relation to any application, please contact our HR team on hr@hopkinshomes.co.uk.
About the role
The Trainee Assistant Site Manager role forms part of the Construction project team, working alongside a mentoring Site Manager, Assistant Site Manager, and the wider team you will work in collaboration to maintain a safe work environment, help enable a compliant and quality focus with a core principle of ‘right first time’ and customer centricity. Under the program you will develop knowledge and skills to plan and execute projects, liaise with stakeholders and oversee small to medium construction projects safely and efficiently.
As a Trainee Assistant Site Manager, you will undertake a Level 4 formal qualification with our training partner the Charted Institute of Builders (CIOB) Academy. On successful completion of the apprenticeship, you will qualify for CIOB professional body membership – TechCIOB and will be invited to attend a graduation ceremony. Your first phase of training will provide all the knowledge and skills to work safely and keep others safe, the progressive training modules will provide a full range of core skills which you will hone on the project under the careful supervisor of your mentoring Site Manager.
You will gain knowledge and experience in the following areas:
• Construction Site Safety.
• Site operations and best practice.
• The built environment – New build homes and infrastructure.
• Build control and standards.
• Project Management.
• Team building and leadership.
• Values, ethics and welfare
• Processes and reporting.
• Customer care and warranty.
• Commercial, sales, design, land and planning awareness.
• Regulations.
Skills/Attributes
• Passionate about keeping our values and vision at the heart of everything we do
• A collaborative and responsible member of a team, able to take accountability for work
• Full UK Driving licence
• Great verbal and written communication skills.
• Ability to multi-task with good time management.
• Proficient IT skills – Office, Word, Excel
• Demonstrating a strong desire for the role
• Demonstrating an ability to work on own initiative
• Be flexible to travel to multiple site locations.
Location: Head Offices in Melton, Suffolk
About the role
Responsible for the management and performance of the Sales and Marketing team to ensure that the business achieves its sale and profit targets in the most effective and efficient manner and in accordance with the strategic objectives of the business.
Your main responsibilities will include:
Skills/Attributes
Location: Variable, Site-Based Location
About The Role The Site Manager Will Manage The Construction Site According To Company Guidelines And Goals Ensuring All Aspects Of The Project Are In Conformity With Proposed Budgets Timelines And Construction And Quality Standards.
Your Main Responsibilities Will Include
Skills/Attributes
About the role
The successful candidate will work alongside our experienced team to deliver an exceptional service to our customers.
Hours of work are normally Thursday to Monday inclusive from 9:45am – 5:00pm
Your main responsibilities will include
• Maintaining an up-to-date knowledge of our product and its construction, relevant local information, our unique selling points, the New Homes Quality Code, General Disclosure of Personal Records, Hopkins Homes Health & Safety and Personal Safety policies, and using such knowledge in a professional and structured manner.
• Attending to the needs of visitors, customers and potential purchasers and updating and progressing leads via our CRM system.
• Taking reservations and initiating paperwork with speed and accuracy and supporting customers with understanding the sales process, including the financial and legal aspects.
• Building great working relationships and having a continuous liaison with solicitors, estate agents, banks and building society managers and valuers to support with sales.
• Ensuring the Sales Centre, Show Homes, Stock Plots and associated gardens are well maintained, cleaned and kept up to date, to maintain a standard of excellence.
• Sales of customer extras from the Hopkins Homes range within agreed timescales and to agreed targets.
• Effective communication with the Site Manager to ensure knowledge of plot construction, progress and safe areas of viewing.
• Supporting the company in covering additional developments across the region when required.
Skills/Attributes
• Be well organised, have a flexible approach and have strong communication skills.
• Able to build strong lasting relationships with internal and external stakeholders.
• Passionate about keeping our values and vision at the heart of everything we do
• A collaborative and responsible member of a team, able to take accountability for work
• Full UK Driving licence
• Great verbal and written communication skills.
• Ability to multi-task with good time management.
• Proficient IT skills – Office, Word, Excel
About the role
As a Quantity Surveyor, you will provide quantity surveying services within the Commercial department on multiple projects, ensuring commercial procedures are followed to maximise the project’s commercial success. The quantity surveyor will be required to work closely with the rest of the project team to ensure all commercial risks and opportunities are managed and reported accurately.
Your main responsibilities will include
• Manage project subcontract procurement process, ensuring that buying opportunities are maximised and best value is achieved through each subcontract order.
• Preparation of value engineering schedules to identify opportunities to provide best value to the project throughout the detailed design and procurement process, liaising with the project design and technical team, attending design team meetings to ensure value engineering options are considered and group procurement agreements/suppliers are utilised whenever possible.
• Oversee subcontract account management including monthly subcontractor valuations, agreeing value of subcontractor variations, administering of contra charges and preparation and agreement of final account statements
• Preparation and regular review of project risk and opportunity schedules, liaising with the project team to identify and record any project risks and opportunities which could have an impact on the project costs.
• Production of project Cost Value Reconciliation reports on a quarterly basis for each project ensuring the accurate forecasting.
• Production and quarterly updates of cashflow forecasts for affordable housing revenue and construction cost.
• Production of subcontractor accruals.
• Administration of subcontractor vetting including review SMAS approval, credit checks, suitable insurance cover and CIS and bank details in collaboration with accounts.
• Contract administration of affordable housing contracts.
• Ensure third party rebate information is collated for indirect spend.
• Carry out regular site visits reviewing subcontract valuations and affordable housing progress/valuations including presenting site progress to the employer’s agent.
• Support the department to achieve a prompt positive resolution of subcontract disputes. This will include preparation of letters referencing relevant contract conditions and obligations.
Skills/Attributes
• A track record of successfully managing mixed tenure housing development projects in a similar role.
• Must demonstrate a high standard of IT skills, proficient in the use of Coins and MS Office, in particular Excel and Word
• Ability to measure to scale drawings using Bluebeam or similar.
• Excellent Communication skills both written and verbally.
• Ability to prioritise workload with proven experience of being methodical and organised.
• Degree level Quantity Surveying qualification or similar
• Ability to read and understand drawings, programmes and technical specifications alongside a good knowledge of construction processes and technologies.
• The ability to work collaboratively with the rest of the project team including, technical, design, construction, sales and customer care to ensure projects commercial success.
• Knowledge of commonly used standard forms of contract such as JCT, affordable housing agreements and trade contract agreements.
• An active interest in construction technologies and how product innovation can be utilised to improve projects commercial success.
• An active interest in how we can manage project risks and opportunities related to environmental, social, and governance criteria.
• Passionate about keeping our values and vision at the heart of everything we do
• A collaborative and responsible member of a team, able to take accountability for work
• Full UK Driving licence
About the role
To support the Sales Consultants in all aspects of selling new homes at or above target prices and within the forecast timescales. Always acting in the best interests of the company and in line with any rules and regulations to ensure our commitment to an exceptional service to our customers.
Your main responsibilities will include
• Forward planning weekly visits to all sites, prioritising work and ensuring staffing requirements are organised in advance.
• Ensuring sales are negotiated to achieve maximum price with minimal incentives. Ensure awareness of individual sites sales performance against forecast objectives.
• Supporting the sales consultants to sell by supplying relevant information, answering queries, delivering at pace, keeping both self and sales consultants motivated and focussed on results. Ensure all record keeping and documentation is always up to date and correct.
• Support as required in addressing any customer issues, being the first point of escalation for customer complaints.
• Tracking and reviewing the progress of new and existing leads and enquiries on each development using relevant tools such as Hubspot and Rightmove Plus and ensuring accurate record keeping and follow-up with customers.
• Close monitoring of the progress of existing sales and part exchanges to ensure the achievement of target exchanges and legal completions, ensuring Sales Consultants, IFA and solicitors are aware of monthly completions.
• Induction, training and on-going coaching of both existing and new Sales Consultants through 1:1 meetings and team sessions. Identifying the Sales Consultants’ training requirements and actioning strategies to address these.
• Managing the Sales Consultants to help achieve agreed objectives, such as ways to reduce cancellations, improve speed to exchange to under 56 days, securing more IFA and solicitor referrals, sales per outlet per week and securing a response rate of >60% on the HBF Customer Satisfaction survey.
• Communicating new initiatives and key messages to all the Sales Consultants to ensure full understanding. Ensuring all schemes are used correctly.
• Ensuring relevant paperwork and processes are completed accurately and sent to relevant people, including Daily Sale Summary, Visitor reports, logging of contacts and actions on Hubspot.
• Ensuring sites, sales areas and show homes are presented to the highest standards. Including internal, external and off-site signage, landscaping, show homes, view homes and stock. Liaising closely with Marketing, ordering current literature, ensuring all is up to date and ordered in a timely manner.
• Working alongside the Sales Director and Construction Department to manage successful and timely site launches. Managing third party relationships as required to achieve the objective. E.g. IT, marketing, landscapers and cleaners.
• Reviewing and having strong knowledge of local competitors, both new build and second hand, their marketing activity and market conditions. Feeding this back with recommendations to the Sales Director.
• Attending marketing meetings as required, making observations and recommendations. Liaising with local organisations where necessary to build relationships and strengthen the Hopkins Homes brand. Liaising closely with any retained estate agents to maximise value from the relationship.
• Demonstrating positive behaviours, complying with and supporting the company’s values and
• procedures. Acting as a role model for Sales Consultants, championing new ways of working.
• Updating the Sales Director daily with any concerns or issues that need to be raised.
• Familiarising yourself with company Health and Safety policies, inducting the team and making sure they are aware of their responsibilities within this, ensuring a safe environment for both their customers and the team.
• Ensuring staffing rota is completed in advance and managing holidays to maximise opening periods and reduce dependence on agency staff.
• Attending meetings that may be necessary in the performance of your duties, including relevant Estate
• Agents, IFA’s and solicitors and site set up meetings.
• Complying with and upholding company policies and procedures.
• Undertaking any additional tasks as reasonably required from time to time
If you can’t see a suitable vacancy but want to become a valuable part of Hopkins Homes, then we want to hear from you.
Send your CV and covering letter to hr@hopkinshomes.co.uk or to our Head Office address below.
Please note, we’re unable to respond to every application we receive.
