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Our Customer Services Team

Here to Help

Meet our Team

At Hopkins Homes, the relationship we build with our homeowners extends well beyond completion day. Our Customer Service team is dedicated to providing considered, responsive support as you begin life in your new home, ensuring every question is handled with care and professionalism.

Whether you require guidance on your home’s features, assistance during the warranty period, or help coordinating any aftercare matters, our experienced team is here to assist. Working closely with our construction colleagues and trusted partners, they ensure that any queries are managed efficiently and to the high standards you expect from Hopkins Homes.

From your first day in your new home and throughout your journey with us, you can be confident that our team is committed to delivering reassurance, clarity and lasting peace of mind.

The Anglia team, currently supporting all sites bar Greenway View, Wixams:

Karen

Head of Customer Services

Elaine

Customer Services Manager

Owen

Customer Services Manager

Taylor

Customer Services Manager

Ben

Customer Services Coordinator

Amber

Customer Services Coordinator

Max

Customer Services Coordinator

Lauren

Customer Services Coordinator

Trustpilot

What our customers have to say